General Terms and Conditions
Please ensure that you have read, understood and accepted the following Terms and Conditions before submitting your booking. Once you make the booking - via online or by phone or by email or any other form - your are deemed to have read, understood and accepted the following Terms and Conditions by yourself and on behalf of all the participant in and using the service of that booking.
Booking Procedure
All bookings must be sent to and booked through Away Days Myanmar offices by e-mail or in person. Our travel consultants will assist you in organizing the itinerary based on your interest and needs. Once the itinerary is fixed, our team will start the reservation of the services as per agreed itinerary.
The reservation status and confirmation are generally sent by return e-mail within one working. In case immediate confirmation is not possible, we will inform you of the booking status as soon as we can.
Deposit, Payment and Cancellation
A non-refundable deposit, 15% of total cost of a booking, is required to secure the booking at the time of the confirmation of the services.
35% of total cost of a booking is required 90 days prior to the arrival for the confirmed allotment (Any booking later than 90 days prior to arrival to 50% of total cost as prepayment to secure the booking.
The remaining balance is due 31 days prior to the arrival of the group to Myanmar.
Bookings without deposit or prepayment cannot be regarded as confirmed booking and the services or confirmation could be dropped or changed at anytime without notice.
All the payment must be settled by swift or telegraphic transfer to the bank account mentioned by Away Days Myanmar Travels together with the invoice and all the charges which are incurred by the banks must be borne by the payer.
Failure to settle the payment in time may be treated as cancellation and below cancellation charges will be applied.
- 91 days or more prior to the start of the service: 15% of total cost of a booking
- 90 to 60 days prior to the start of the service: 35% of total booking price
- 59 to 31 days prior to the start of the service: 60% of total booking price
30 to 14 days prior to the start of the service: 85% of total booking price
- 7 days and less than 7 days prior to the start of the service or no show : 100% of total tour package price
Remark: Please take note that the above deposit, payment and cancellation terms are in general. Those general terms must be overruled by any more stricter or specific terms and conditions of the suppliers and also deposit, payment and cancellation terms must be changes as per the stricter or specific terms and conditions of the suppliers at the time of making the booking.
Refund and Exchange of unused services
No Refunds or exchange can made in respect of accommodation, meals, sightseeing tours, transports or any other services which included in the tour prices but not utilized.
Tariffs and Tour Prices
All prices quoted are on a net basis in United States Dollars and are valid in accordance with the date specified on our printed tariffs or quotation or confirmation via email or Away Days Myanmar Travels guarantees that the prices or rates quoted are correct at the time of issuance. However, the fares and rates quoted by the travel services provider are regularly fluctuated so we are holding the right to revise those prices with or without prior notice in case of changes in the rates and fares due to unforeseen and out of control circumstances.
Services including the tariff or quotation are clearly stated. Away Days Myanmar Travel will not refund or exchange any unused services quoted in the tariffs or quotation.
Package tour prices are normally quoted based per person rate in twin sharing basis and for 15 fully paid passengers in the same group with the same itinerary, the sixteenth is complimentary unless otherwise it is not stated.
Infant and Child Policy
Infant - Under 2 years and sharing the bed with parents: 20% of adult's fare
Child - from 2 to 12 years old: 75 of adult's fare
Remark: Infant and child policy as mentioned above are in general and applicable only for passengers taking the package tour.
Insurance
It is highly recommended that passengers buy full travel insurance covering medical evacuation, any form of loss or damage etc, before they start the trip from a reliable travel insurance company.
Responsibility and Liability
Away Days Myanmar Travel will organize/conduct all the tours to the best of its ability as per agreement and takes the best care for the safety and satisfaction of passengers during the tour.
The passenger accepts that all tours are of an adventurous nature and involve an element of personal risk. Away Days Myanmar Travel, however, will not be responsible for and will accept any liability for loss, personal injury or damage occurred during the tour. In case of such misadventure, Away Days Myanmar Travel would offer the every possible assistance to the passenger.
In case of any unexpected events/circumstances such as flight delays, regional riots, nature disasters, etc, which are beyond control, Away Days Myanmar Travel has reserve the right to provide alternative accommodation or change the programs. However, we will endeavor to find the best possible alternatives in order to maintain the standard of quality of arrangements originally confirmed. Subsequent expenses must be borne by passengers.
Special Conditions
Away Days Myanmar Travels & Tours Co.,Ltd reserves the right to change / amend / overrule the above General Terms and Conditions depending on the specific policies set by the suppliers. But those changes / amendments must be informed in written form before the start of services for which the terms are needed to be changed / amended.