General Terms and Conditions

1. Booking and Confirmation

· A booking is confirmed only when we issue a confirmation invoice and receive the required deposit.

· All bookings are subject to availability at the time of confirmation.

2. Payment Terms

· A 30% deposit is required to confirm your booking.

· The remaining 70% must be paid at least 14 days before arrival or on the day of your tour (as agreed).

· Payments are accepted in US Dollars (USD) only.

· Payment methods: Bank Transfer or Cash (USD) .

· Bank transfer fees and taxes may apply and will be deducted from the total amount.

3. Cancellation Policy

Cancellations must be made in writing via email. The following charges apply:

· More than 30 days before arrival: Loss of deposit (30%).

· 15–30 days before arrival: 50% of total tour cost.

· 7–14 days before arrival: 75% of total tour cost.

· Less than 7 days before arrival: 100% of total tour cost.

· No-show: 100% of total tour cost.

No refunds will be given for unused services (e.g., meals, accommodation, transport) after the tour has started.

4. Changes and Amendments

· Any changes to your booking must be made in writing.

· Changes may be subject to additional charges from our suppliers.

· Name changes on flights may be treated as cancellations and fees may apply.

5. Client Responsibilities

· You are responsible for ensuring your passport is valid for at least 6 months from the end of your tour.

· You must obtain the necessary visa and travel documents before arrival.

· We recommend that you have comprehensive travel insurance covering medical expenses, trip cancellation, and baggage loss.

6. Liability

· We act as an agent for hotels, transport providers, and other service suppliers. We are not liable for any loss, injury, or damage caused by third-party services.

· We are not responsible for delays, cancellations, or additional expenses caused by force majeure (e.g., natural disasters, strikes, war, civil unrest, government actions).

· We are not liable for any loss or damage to personal belongings during the tour.

7. Unused Services

No refunds or exchanges can be made for accommodation, meals, transport, or other services included in the tour price but not used by the client.

8. Force Majeure

If we are forced to cancel or change your tour due to events beyond our control (e.g., natural disasters, war, strikes, government restrictions), we will offer an alternative tour or provide a full refund for services not yet provided.

9. Special Requests

We will try our best to accommodate special requests (e.g., dietary needs, room preferences), but we cannot guarantee them.

10. Governing Law

These terms and conditions are governed by the laws of the Republic of the Union of Myanmar. Any disputes will be subject to the exclusive jurisdiction of the courts of Myanmar.